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Privacy

Information collected by us

The information we collect from you as a member helps us personalize and continually improve your shopping experience at Vitruvien.com. But you may of course visit our site anonymously.

Any personal information provided by you is maintained on secure servers and our internal systems. Any information you provide will be treated with utmost care, and subject to this Policy will not be used or disclosed in ways to which you have not agreed upon.

Information you provide

You can visit our web site without registering any personal data. We are only recording access data without personal relation like the name of your Internet service provider, the web site you are visiting us from or the name of the requested file. This data is used exclusively to improve our service and we are not able to connect the data directly to you.

You may be asked to voluntarily provide personal information (such as your name, email address, postal address, telephone number, credit card information, measurement details, etc.) during the purchase process when creating a new customer account or when registering for a newsletter. If you choose not to provide certain requested personal information, you will not be able to register as a Vitruvien customer or use certain features of the Website including placing an order for custom made shirt, saving your measurements online, receiving latest product releases or promo codes.

Without any additional permission we will use your data exclusively to complete and process your order. After completion and payment of an order, your data will be locked from further usage and deleted after valid expiration time as established by us unless you have agreed on further usage of your data through repeat purchase or newsletters. With the subscription of our newsletter your email address will be used for this purpose until you unsubscribe from the newsletter.

E-mail from Vitruvien

We often receive a confirmation when you open e-mails from Vitruvien.com if your computer supports such capabilities. This helps us understand you better in terms of what offers interests you and thereby make e-mails more relevant and interesting. If you do not wish to receive e-mails or other mails from Vitruvien, please simply click unsubscribe.

Use of your information

We use the information that we collect from you for the following:

1. Process and deliver your orders.

2. Manage your Account.

3. Administer the Website.

4. Monitor customer online traffic patterns and site usage, which helps us to improve the design and usability of the site.

5. Protect the security or integrity of our website and our business.

6. Notify you about any enhancement to our services, such as recent updates to the Website, new services and special offers that may be of interest.

Sharing your information

Your privacy is of prime importance to us and we do not sell or rent your personal information to other marketers. We share customer information only as described below and with subsidiaries of Vitruvien.com. We ensure that all subsidiaries are either subject to this Privacy Policy or follow practices which are as protective as those described in this Privacy Policy.

1. Disclosure to employees

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their tasks. We have physical, electronic, and procedural safeguards that comply with government regulations to protect personal information about you.

2. Disclosure to authorizing persons

If you use the website on behalf of another person or authorize another person to use the website on your behalf, we may provide your personal information to that authorizing person/organization. We have no control over the use of your personal information by the authorizing person/organization and that use is not subject to this Policy.

3. Disclosure to affiliates, suppliers and service providers

We provide your information to trusted partners such as affiliate businesses or other suppliers and service providers who work on behalf of or with Vitruvien under confidentiality agreements for use in connection with the operation of the website. Relevant personal data may be forwarded to the logistics company if this is necessary to deliver the goods. For the completion of payments we are forwarding payment data to our payment provider. Certain personal information may also be disclosed to service providers that analyze website use. All data sharing takes place through a highly secure data connection and the privacy of your personal information is protected in a manner that is consistent with this Policy. If you do not wish to disclose your personal information to our affiliated businesses, suppliers and service providers, you may not register at Vitruvien.com.

4. Disclosure in business transfers

Your personal information may be disclosed to an acquiring organization, if Vitruvien is involved in the sale or transfer of some or all of its business. We will require the acquiring organization to agree to protect the privacy of your personal information in a manner that is consistent with this Policy or notify you before your information is transferred and gets subjected to a different privacy policy. We have no liability for the acquiring organization's use and disclosure of your personal information. If at any time you do not wish Vitruvien to disclose your personal information as part of the sale or transfer of some or all of its business, please send your request by e-mail to customerservice@vitruvien.com.

5. Law enforcement and legal disclosure

Your personal information may be disclosed to a government institution that has asserted its lawful authority, in response to subpoenas, court orders or legal process or to establish or exercise our legal rights or defend against legal claims. Vitruvien has no control over, or liability for, those persons' use and disclosure of your personal information, and that use and disclosure is not subject to this Policy. With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Contact us

If you communicate with us through the "Contact Us" link on this site, we may ask you for information such as your name and email address. We use this information to respond to and communicate with you about your questions and comments.

Cookies

We use cookies (a technology that stores a small amount of information on your computer) to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. This enhances the convenience and use of Vitruvien.com. Cookie data may be used for purposes including delivering to you promotions tailored to your interests when you visit certain websites and selecting offers and products to display to you when you visit our website. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Data security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems and are required to keep the information confidential. After a transaction, your payment (credit card, etc.) information will not be stored on our servers.

The access to your customer account is only possible after entering your personal password. You can help us by also taking precautions to protect your personal data when you are using Internet. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you are finished with the communication with us, especially when using a shared computer.

Consent

By using our site, you consent to our privacy policy.

Changes to our privacy policy

If we change our privacy policy, we update this page and the Privacy Policy modification date below.

This policy was last modified on June 13, 2015.

Any other queries

If there are any questions regarding this privacy policy you may contact us using the following email “ customerservice@vitruvien.com